Privacy Policy

Who we are

At Vukukhanye Africa Clothing, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or engage with our services.

Information We Collect:

We may collect personal information such as your name, email address, phone number, and mailing address when you place an order, sign up for our newsletter, or contact us for inquiries. We may also collect non-personal information such as your IP address, browser type, and browsing behavior.

How We Use Your Information:

We use the information we collect to process orders, communicate with you about your purchases, send you promotional offers and updates, improve our website and services, and respond to your inquiries and requests.

Data Security:

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technology and secure socket layer (SSL) protocol to safeguard your data during transmission.

Sharing Your Information:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. We do not sell or rent your personal information to third parties for marketing purposes.

Who we share your data with

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. We do not sell or rent your personal information to third parties for marketing purposes.

Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.

Terms and Conditions:

These Terms and Conditions govern your use of the Vukukhanye Africa Clothing website and services. By accessing or using our website, you agree to comply with these terms and conditions.

Website Content: All content, including text, images, graphics, logos, and product descriptions, displayed on our website is the property of Vukukhanye Africa Clothing and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
Product Information: We make every effort to accurately describe our products and provide clear images. However, we cannot guarantee that the colours, sizes, and descriptions displayed on our website are entirely accurate. We reserve the right to modify or discontinue any product without prior notice.
Ordering and Payment: By placing an order on our website, you agree to provide accurate and complete information about yourself and your payment method. We reserve the right to refuse or cancel any orders for any reason, including but not limited to product availability, errors in pricing or product descriptions, or fraudulent activity.
Shipping and Delivery: We aim to process and ship orders in a timely manner. However, we cannot guarantee delivery times as they may vary depending on factors beyond our control, such as shipping carrier delays or customs clearance. We are not liable for any delays or damages caused during transit.
Returns and Exchanges: We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return or exchange eligible items within 7 days of receipt, subject to our return policy.
Limitation of Liability: To the fullest extent permitted by law, Vukukhanye Africa Clothing shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services, including but not limited to damages for lost profits, loss of data, or business interruption.
Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these terms and conditions shall be resolved exclusively by the courts of South Africa.
If you have any questions or concerns about our Privacy Policy or Terms and Conditions, please contact us at sales@vukukhanyeafrica.co.za.

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